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Privacy Policy

Ceylan Tours

Updated 2025 July 20

Ceylan Tours (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, book tours, or use any of our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

a. Personal Information

We may collect personal information you provide directly to us, including:

  • Full name, date of birth, gender
  • Contact details: email address, phone number, postal address
  • Travel information: passport number, visa details, travel itinerary, emergency contact information
  • Payment information: credit/debit card details, billing address (processed securely via payment gateways)
  • Account login credentials if you create an account on our website

b. Non-Personal Information

We automatically collect certain information when you visit our website or interact with our services, including:

  • IP address, browser type, device type, operating system
  • Pages visited, time spent on pages, click-through behavior
  • Cookies, web beacons, and other tracking technologies

How We Use Your Information

We use the information collected for purposes including but not limited to:

  • Processing and managing travel bookings and reservations
  • Communicating updates about bookings, travel changes, offers, and promotions
  • Personalizing your experience on our website
  • Improving our website functionality, content, and services
  • Detecting and preventing fraud or other illegal activities
  • Complying with legal obligations and governmental requests

Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your data with:

  • Service providers: airlines, hotels, tour operators, payment processors, and travel partners to provide your booked services
  • Legal authorities: if required by law or to protect the rights, safety, or property of Ceylan Tours, our customers, or others
  • Marketing partners: only if you have opted in to receive promotional materials
  • Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

International Data Transfers

Your personal data may be transferred to and stored in countries outside your residence. By using our services, you consent to such transfers. We ensure that these transfers comply with applicable data protection laws and are adequately safeguarded.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website performance and functionality
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements


You may disable cookies in your browser settings; however, some features of the website may not function correctly without them.

Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Once data is no longer required, we securely delete or anonymize it. Retention periods may vary depending on the type of data and regulatory requirements.

Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Measures include:

  • Secure servers and encrypted storage
  • Restricted employee access on a need-to-know basis
  • Regular security audits and software updates


In case of a data breach, we will notify affected individuals and relevant authorities as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Secure servers and encrypted storage
  • Restricted employee access on a need-to-know basis
  • Regular security audits and software updates


In case of a data breach, we will notify affected individuals and relevant authorities as required by law.

Marketing & Communications

You may receive promotional emails, SMS, or newsletters from us only if you have opted in. You can opt out at any time by clicking the “unsubscribe” link in our communications or contacting us directly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under 18 years old. We do not knowingly collect personal information from children. If we become aware of any such data being collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed of how we protect your information.

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